Terms and Conditions

Effective date: May 28, 2026
Last updated: May 30, 2026

1. Agreement to terms

These Terms and Conditions (“Terms”) govern your access to and use of the 5Clicks AI service (“Service”), operated by Marketing & Production Studio Inc (“Company,” “we,” “us,” or “our”). By installing, accessing, or using the Service, you (“you” or “User”) agree to be bound by these Terms.

If you do not agree, do not install or use the Service.

2. The Service

5Clicks AI is a software-as-a-service application that connects your third-party Thumbtack Pro and Yelp for Business accounts to your GoHighLevel sub-account. The Service receives leads and messages from those third-party platforms and forwards them into your GoHighLevel Conversations inbox, and forwards your replies back to the originating platform.

We may modify, suspend, or discontinue any part of the Service at any time, with reasonable notice when practical.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract under applicable law. You must have valid, active accounts with Thumbtack, Yelp (if applicable), and GoHighLevel. You are responsible for complying with the terms of each of those third-party platforms.

4. Geographic restrictions

The Service is designed for businesses operating in the United States. Specifically:

  • Thumbtack and Yelp are US-focused platforms; leads originate from consumers using those platforms inside the United States.
  • GoHighLevel phone-number sync requires US-based numbers with A2P 10DLC verification on file with the carrier. Non-US numbers cannot be registered as Thumbtack associate phone numbers through the Service.
  • Webhook delivery and OAuth flows run on US-region infrastructure (Vercel US-East, Supabase AWS us-east-1). Service availability outside the US is not specifically tested or supported.

If you operate outside the United States, parts of the Service that depend on US-specific telecom infrastructure (phone-number sync, A2P 10DLC registration) will not function for you. You are responsible for determining whether the Service is appropriate for your operating jurisdiction and for complying with local laws governing the data and communications you process through the Service.

5. Your account and security

You authorize 5Clicks AI to access your Thumbtack, Yelp, and GoHighLevel accounts via OAuth or webhook tokens you provide. You are responsible for keeping those underlying credentials secure. We do not store your passwords.

You must notify us immediately at [email protected] if you suspect unauthorized access to your Service account.

6. Acceptable use

You agree NOT to:

  • Use the Service to send spam, unsolicited communications, or any content that violates applicable law
  • Attempt to reverse-engineer, decompile, or extract source code from the Service
  • Resell, sublicense, or expose the Service to third parties without our written consent
  • Use the Service in a way that exceeds reasonable rate limits or attempts to degrade performance for other users
  • Use the Service to violate the terms of Thumbtack, Yelp, GoHighLevel, or any other third-party platform

We may suspend or terminate your access immediately and without notice for violations.

7. Third-party services

The Service relies on third-party platforms (Thumbtack, Yelp, GoHighLevel, Zapier, Vercel, Supabase, and others) that have their own terms and privacy policies. We are not responsible for the availability, content, or actions of those third parties. If any third party suspends or terminates your account, the Service may stop working for you in whole or in part.

8. Fees and pricing

The Service is currently provided free of charge during our beta period. We may introduce paid pricing in the future. If we do, we will give you at least 30 days’ notice by email and inside the app before any charges apply. You may decline the paid tier and uninstall at no cost.

9. Intellectual property

All rights, title, and interest in the Service, including software, branding, logos, and documentation, are owned by Marketing & Production Studio Inc or our licensors. You receive a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes only. No other rights are granted by implication.

“Thumbtack,” “Yelp,” and “GoHighLevel” are trademarks of their respective owners. We are not affiliated with or endorsed by any of them.

10. Your data and user content

You retain ownership of all data you push through or generate using the Service, including lead information, contact records, and message content (“User Content”). You grant us a limited license to process User Content solely to operate the Service on your behalf.

How we handle User Content is described in our Privacy Policy.

11. Disclaimers

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that data will not be lost. Lead delivery and message routing depend on third-party systems that may have outages or rate limits beyond our control.

12. No professional advice

The Service provides software tooling that forwards leads and messages between third-party platforms. It does NOT provide professional advice of any kind, including but not limited to:

  • Legal advice or legal counsel
  • Tax, accounting, or financial advice
  • Telecommunications-compliance advice (including TCPA, CAN-SPAM, A2P 10DLC, state telemarketing rules, or carrier-level messaging policies)
  • Business strategy, marketing strategy, or consulting
  • Data-protection, privacy, or regulatory-compliance advice

Information and documentation provided through the Service or on 5clicks-ai.com is for general informational purposes only. Using the Service does not create an attorney-client, accountant-client, or other professional-advisory relationship between you and us. Before relying on the Service for any matter requiring specialized expertise — including obtaining consent from your customers before contacting them through Thumbtack, Yelp, GoHighLevel, or any other channel — consult with appropriate licensed professionals.

13. Limitation of liability

To the maximum extent permitted by law:

  • In no event will Marketing & Production Studio Inc, its officers, directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising out of your use of the Service.
  • Our total cumulative liability for any claim arising out of or related to these Terms or the Service shall not exceed the greater of: (a) the fees you paid to us in the twelve (12) months preceding the claim, or (b) one hundred US dollars ($100).

Some jurisdictions do not allow these limitations, so they may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Marketing & Production Studio Inc and its officers, directors, and employees from any claims, damages, or expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your User Content, or your violation of these Terms or any third-party rights.

This includes claims arising from your use of the Service to contact your customers through Thumbtack, Yelp, GoHighLevel, or any other channel — the responsibility for obtaining customer consent before such communications, and for compliance with TCPA, CAN-SPAM, state telemarketing laws, and applicable platform policies, rests with you, not us.

15. Termination

You may terminate your use of the Service at any time by uninstalling the app from your GoHighLevel sub-account. We may suspend or terminate your access for violation of these Terms, suspected fraud, or any reason we deem appropriate with reasonable notice when practical.

Upon termination, your access ends and we will delete your stored data within 30 days, except for records we are legally required to retain.

Survival

The provisions of these Terms that by their nature are intended to survive termination — including Sections 9 (Intellectual property), 10 (Your data and user content), 11 (Disclaimers), 12 (No professional advice), 13 (Limitation of liability), 14 (Indemnification), 17 (Force majeure), 18 (Governing law and disputes), and 19 (Miscellaneous) — remain in effect after termination of these Terms or closure of your account. Your indemnification obligations and our liability limitations apply to any claim that arose during the term of these Terms, regardless of when the claim is filed.

16. Modifications to Terms

We may update these Terms from time to time. The “Last updated” date at the top will reflect the most recent change. Material changes will be communicated by email and/or in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

17. Force majeure

Neither party is liable for any failure or delay in performance under these Terms to the extent caused by events beyond reasonable control, including but not limited to:

  • Natural disasters (earthquakes, floods, fires, severe weather)
  • Pandemics, epidemics, or public-health emergencies
  • War, terrorism, civil unrest, or government action
  • Cyberattacks (DDoS, ransomware), security incidents, or large-scale breaches affecting upstream infrastructure
  • Internet, telecommunications, DNS, or cloud-platform outages, including outages of Vercel, Supabase, AWS, or other infrastructure providers we rely on
  • Third-party platform changes: revocation of API access, undocumented schema changes, rate-limit changes, or policy enforcement by Thumbtack, Yelp, GoHighLevel, Zapier, or other integrated services
  • Power outages or large-scale electrical-grid failures

During a force-majeure event, the affected party’s obligations are suspended (except payment obligations for service already rendered). If a force-majeure event continues for more than 30 days, either party may terminate these Terms with written notice, and we will refund any prepaid fees attributable to the post-termination period.

18. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws provisions.

Any dispute arising out of these Terms or the Service shall be resolved first through good-faith negotiation, and if unresolved within 30 days, by binding arbitration in Brooklyn, New York under the rules of the American Arbitration Association. Each party shall bear its own costs.

You may bring an individual claim in small claims court of competent jurisdiction in your state of residence in lieu of arbitration.

You and we both waive any right to a jury trial and to participate in a class action.

19. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Severability. If any provision is held unenforceable, the remaining provisions remain in full effect.

No waiver. Our failure to enforce any right is not a waiver of that right.

Assignment. You may not assign your rights or obligations without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

20. Contact

Questions about these Terms?

Marketing & Production Studio Inc
Email: [email protected]
Support: [email protected]
Phone: +1 646-956-2590

Mailing address: 375 76th str, Brooklyn, NY, 11209

Address:

 375 76th str, Brookyn NY 11209

Contact

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